Last updated: January 2026

Bgt99 Privacy Policy

Your personal information and data security are our top priority. Learn how bgt99 collects, uses, and protects your information

Bgt99's Privacy Commitment

Welcome to the bgt99 platform. Your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains how bgt99 collects, uses, shares, and protects your personal information.

By using the bgt99 website and mobile application, you agree to this Privacy Policy. We value your trust and are committed to keeping your information safe and secure at all times.

Bgt99 complies with international data protection regulations and industry best practices. We use bank-level encryption and cutting-edge security technology to protect your data.

256-bit encryption

Bank-level SSL security

GDPR Compliant

International data protection standards

KYC Verification

Secure identity verification

Secure Storage

Secure data storage

1

Data collection

1.1 Information We Collect

Bgt99 collects various types of personal information to provide you with services. We collect this information directly from you or through your use of the bgt99 platform.

1.2 Personal Information

When you register on bgt99 and create your account, we collect the following information:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address and postal code
  • National ID (NID) or passport number
  • Bank account and payment method information
  • Username and password (encrypted)
  • Profile photo and KYC documents

1.3 Transaction and Gaming Information

All your activities on bgt99 are tracked and recorded for security and service improvement:

  • Deposit and withdrawal transaction history
  • Betting history and game results
  • Bonus claim and usage information
  • Account balance and financial records
  • Payment method and transaction details

1.4 Technical and Usage Information

When you use the bgt99 website or app, we automatically collect certain information:

  • IP Address and Device Location
  • Browser type and operating system
  • Device identifiers and model
  • Login time and session duration
  • Clickstream data and navigation patterns
  • Cookie and site usage information
Important Information

Bgt99 never stores your password, credit card CVV, or bank PIN number. We only collect information that is legally required and essential for providing services.

2

Use of Information

2.1 Why We Use Your Information

Bgt99 uses your collected information for various legitimate purposes that enhance your service experience and meet regulatory requirements.

2.2 Primary Use

  • To create and manage your account
  • To complete identity verification and KYC process
  • To provide betting and gaming services
  • To process deposits and withdrawals
  • To provide bonuses and promotions
  • To provide customer support and assistance
  • To send transactions and account statements

2.3 Security and Fraud Prevention

  • To ensure account security
  • To detect and prevent fraudulent activity
  • To comply with Anti-Money Laundering (AML) policies
  • To monitor suspicious transactions
  • To maintain system integrity

2.4 Communication and Marketing

  • To send notifications about new games and promotions
  • To provide information about special offers and bonuses
  • To send platform updates and notices
  • To provide personalized content and recommendations
  • To collect surveys and feedback
Marketing opt-out

You can unsubscribe from bgt99 marketing emails at any time. Each marketing email includes an unsubscribe link, or you can change your preferences from your account settings.

3

Information Sharing

3.1 Who We Share Information With

Bgt99 shares your personal information with third parties only in limited circumstances, solely for service provision and legal compliance.

3.2 Service Providers

We work with trusted third-party service providers who help us operate our services:

  • Payment processors (bKash, Nagad, Rocket, etc.)
  • KYC and identity verification services
  • Cloud storage and hosting providers
  • Customer support tools and software
  • Analytics and data analysis tools
  • Email and SMS service providers

3.3 Legal and Regulatory Authorities

As required by law, we may share information with:

  • Gaming license authorities and regulators
  • Law enforcement agencies and government authorities
  • Financial Intelligence Unit (for AML compliance)
  • As required by court or legal process orders

3.4 Business Transfers

If bgt99 undergoes a merger, acquisition, or business sale, your information may be transferred to the new owners. In such cases, we will give you advance notice.

Third-party security

The third-party service providers bgt99 works with are contractually bound to use your information only for specified purposes and to provide the same level of protection.

4

Data protection

4.1 Our Security Measures

Bgt99 uses state-of-the-art security technology and processes to keep your personal information safe. We adhere to banking industry standard security practices.

4.2 Technical Security

  • 256-bit SSL/TLS encryption for all data transmission
  • Encrypted database and secure storage systems
  • Firewall and intrusion detection system
  • Multi-Factor Authentication (MFA) options
  • Regular security audits and penetration testing
  • DDoS protection and attack mitigation

4.3 Organizational Security

  • Limited access control - authorized personnel only
  • Strict confidentiality agreements for all employees
  • Regular training and security awareness programs
  • Incident response plan and data breach protocol
  • Secure data disposal procedures

4.4 Your Responsibilities

Your account security is the responsibility of both you and us. You should:

  • Using strong and unique passwords
  • Not sharing login details with anyone
  • Changing password regularly
  • Avoid logging in on public Wi-Fi
  • Reporting suspicious activity immediately

End-to-end encryption

All your data transmission is fully encrypted with bank-level 256-bit SSL protocol, ensuring no one can intercept your information.

Biometric authentication

In the bgt99 app, you can enable fingerprint or Face ID login, which adds an extra security layer to your account and keeps access fully protected.

24/7 monitoring

Our security team monitors all systems and transactions 24/7. Any suspicious activity is immediately blocked and you are notified.

KYC Verification

Bgt99's robust KYC process ensures that only legitimate users can access our services. This prevents fraud and creates a safe environment for all players.

Secure servers

All your data is stored in maximum security data centers with physical security, redundancy, and regular backup facilities.

Real-time alerts

You'll receive instant notifications via email or SMS for any important activity on your account—logins, transactions, password changes.

5

Cookies and Tracking Technology

5.1 What Are Cookies

Cookies are small text files stored on your device when you visit the bgt99 website. These cookies help us improve your experience and optimize site functionality.

5.2 Types of Cookies We Use

Cookie type Purpose Retention Period
Essential Cookies Site navigation and basic functions Session
Performance Cookies Site Performance Monitoring 1 year
Functional cookies User Preferences and Settings 6 months
Analytics Cookies User behavior analysis 2 years
Marketing Cookies Targeted advertising and promotions 1 year

5.3 Cookie Control

You can control cookies from your browser settings. You can block or delete cookies, but this may limit some features of the bgt99 site.

5.4 Third-Party Cookies

Bgt99 uses third-party services such as Google Analytics, which may set their own cookies. These cookies are governed by their respective privacy policies.

6

Your Rights

6.1 Data Subject Rights

As a bgt99 user, you have various data privacy rights that we respect and protect. We ensure you can easily exercise your rights.

Right of access

You have the right to know what information we are storing about you. You can request a copy of your personal data at any time.

Right to rectification

If any of your information is incorrect or incomplete, you can correct or update it from your account settings or by contacting our support team.

Right to Deletion

You can request deletion of your personal information if you wish. However, some information may need to be retained for legal requirements.

Right to restrict processing

In certain circumstances, you can restrict the processing of your information, such as when you dispute the accuracy of the data.

Data Portability Rights

You can request your data in a structured, commonly used format and transfer it to another service.

Right to object

You can object to specific processing of your information, especially for direct marketing.

Automated Decision Opt-Out

You have the right to opt out of automated decision-making that significantly affects you.

Right to complain

You can complain about our data practices to the relevant data protection authority.

6.2 Exercising Your Rights

To exercise any of your data privacy rights, you can contact:

  • Email: privacy@bgt99.ws or support@bgt99.ws
  • Live Chat: On the bgt99 website or app
  • Account settings: From your profile

We will process your request within 30 days and update you.

7

Data retention

7.1 How Long We Keep Data

Bgt99 retains your personal information as long as necessary to provide services and fulfill legal obligations. We determine retention periods based on various factors.

7.2 Retention Period

  • Active account: As long as your account remains active
  • Inactive accounts: Up to 5 years after last activity
  • Transaction Records: 7 years (legal requirement)
  • KYC documents: Up to 5 years after account closure
  • Marketing Data: 6 months after unsubscribe
  • Log files: 90 days

7.3 Data Deletion

When the retention period ends, we securely delete or anonymize your personal information. Deletion is irreversible and data cannot be recovered.

Legal obligations

We are legally and regulatorily required to retain certain information, such as AML/KYC records and financial transactions. This information may be retained despite your request.

8

Children's Privacy

8.1 Age Restrictions

Bgt99 is an adult betting and gaming platform. We do not intentionally collect any information from individuals under 18 years of age.

8.2 Age Verification

All users must verify their age through the KYC process. We check government-issued IDs and other documents to ensure all users are of legal age.

8.3 Identifying Minors

If we discover that a minor is using our services, we will immediately:

  • Suspend or close account
  • Will delete all personal information
  • Refund any unclaimed funds
  • Contact parents/guardians when necessary

If you believe a minor is using bgt99, please inform us immediately: support@bgt99.ws

9

International Data Transfers

9.1 Data Storage Location

Bgt99 stores data on servers located in the European Union and other secure jurisdictions that comply with GDPR and international data protection standards.

9.2 Cross-Border Transfers

In some cases, your data may be transferred and processed in countries outside Bangladesh. In such cases, we ensure:

  • Destination country has adequate data protection laws
  • Standard Contractual Clauses (SCCs) are in place
  • Data processors comply with GDPR or equivalent standards
  • Appropriate security safeguards are in place

9.3 Your Consent

By using bgt99, you consent to your data being transferred and processed internationally where our servers and service providers are located.

10

Policy Updates

10.1 Changes and Amendments

Bgt99 may update this Privacy Policy from time to time to reflect new features, legal requirements, or changes in business practices.

10.2 Notifications

When we make changes to this policy, we will:

  • Will update the "Last Updated" date on this page
  • Will notify you via email or in-app notification
  • May request your renewed consent for significant changes
  • Display a prominent notice on the website

10.3 Ongoing Use

By continuing to use bgt99 after the revised policy takes effect, you are accepting the new Privacy Policy. If you do not agree with the changes, you may close your account.

11

Contact and Support

11.1 Data Protection Officer

Bgt99 has a dedicated Data Protection Officer (DPO) who oversees all privacy matters. You can contact the DPO:

  • Email: dpo@bgt99.ws or privacy@bgt99.ws
  • Subject line: "Data Privacy Inquiry" or "GDPR Request"

11.2 Customer Support

For privacy-related questions, concerns, or complaints:

  • Email: support@bgt99.ws
  • Live Chat: On the bgt99.ws website or mobile app
  • Help Center: bgt99 Help Center
  • Support Hours: Available 24/7

11.3 Response Time

We are committed to providing fast and effective support:

  • General Inquiries: Response within 24 hours
  • Data access requests: Completed within 30 days
  • Data deletion requests: Processed within 30 days
  • Emergency security issues: immediate action
We're here to help

Your privacy and data security are our top priority. For any questions, concerns, or feedback, our support team is always ready to help you.

Privacy-Related Contact

Data Protection Officer: dpo@bgt99.ws

Customer support: support@bgt99.ws

Help Center: Visit bgt99 Help Center

Live Chat: Available 24/7 on website and app

Last updated: January 2026

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